Master Services Agreement & Terms of Service

1. Nature of the Agreement & Binding Scope

This Master Services Agreement ("Agreement") forms a legally binding contract between ForexVPS Infrastructure Ltd. ("ForexVPS", "we", "us", or "our") and the individual or legal entity ("Subscriber", "Client", or "You") accessing or provisioning virtual compute instances, network cross-connects, or ancillary infrastructure on the domain https://forexvps.edu.pl.

By ordering, accessing, or activating any node—including paid enterprise instances and sponsored plans—you acknowledge that you have read, understood, and agreed to adhere without modification to these Terms, our Acceptable Use Policy (AUP), and the embedded Service Level Agreement (SLA).

2. Service Level Agreement (SLA) & 100% Uptime Framework

ForexVPS provides high-availability financial colocation inside Equinix data centers (LD4 London, NY4 New York, FR2 Frankfurt, and TY3 Tokyo). We maintain an institutional 100.0% Power and Network Core Uptime SLA across all primary hypervisor backbones.

• • Calculation of Uptime: Measured on a continuous calendar month basis, excluding scheduled maintenance windows notified at least 48 hours in advance.
• • Outage Definition: Complete packet loss from the edge border BGP gateway to the client's virtual interface, or unmitigated hypervisor host node power failure.
• • Service Outage Credits: In the event that core network availability drops below 99.99% in any calendar billing period, clients with active paid contracts are entitled to SLA credit claims:

  Monthly Core Uptime	Service Credit Applied
  99.90% – 99.98%	10% of monthly base subscription
  99.50% – 99.89%	25% of monthly base subscription
  < 99.50%	50% of monthly base subscription

SLA credits are applied as ledger deductions against future billing invoices and cannot be redeemed for liquid cash disbursements.

3. Trader Zero Sponsored Free Tier: Eligibility & Terms

The "Trader Zero" subscription (1 vCPU, 1 GB RAM, 30 GB NVMe) is a sponsored institutional tier funded via verified liquidity partner rebates rather than subscriber credit card deductions. Access is strictly governed by the following rules:

• 3.1 Partner Account Verification: The Subscriber must maintain a verified, active live trading account through an approved broker partner linked directly to our institutional partner identifier.
• 3.2 Minimum Volume Requirements: The subscriber must meet a minimum monthly trading turnover of 2.0 closed round-turn standard FX lots (or equivalent CFD contracts) per calendar month.
• 3.3 Dormancy Policy & Reclamation: If an active Trader Zero node records zero terminal execution or drops below trading volume thresholds for 30 consecutive calendar days, the node is flagged for dormancy. Subscribers will receive an automated 48-hour email notice prior to node decommissioning and storage volume purging.
• 3.4 Multi-Account Abuse: Deploying multiple Trader Zero instances under duplicate identities, rotating VPN IPs, or fraudulent broker accounts will result in immediate termination of all associated instances without warning.

4. Acceptable Use Policy (AUP)

Our infrastructure is purpose-engineered strictly for quantitative algorithmic finance, Expert Advisors, FIX protocol automation, order routing, and market analysis. The following activities are prohibited:

• • Resource Exhaustion / Mining: Proof-of-Work (PoW) cryptocurrency mining, coin burning, distributed peer-to-peer torrent nodes, or sustained 100% CPU thread looping designed to starve adjacent hardware hypervisors.
• • Malicious Network Behavior: Port scanning, IP spoofing, outgoing denial-of-service (DoS/DDoS) floods, credential stuffing, open proxy forwarding, or hosting Tor exit relays.
• • Spamming & Bulk Relaying: Operating unauthorized bulk mail relays, mass transactional email dispatch, or scraping directories via open sockets.

Detection of prohibited activity triggers automated hardware suspension via our Layer 3/4 filtering fabric without entitlement to refund.

5. Financial Risk & Trade Execution Disclaimer

ForexVPS does not warrant, guarantee, or accept liability for trading results, margin calls, liquidation events, slippage caused by broker liquidity pool vacuums, malfunctioning Expert Advisor code, or price feed discrepancies. The subscriber assumes full responsibility for all algorithmic trading parameters and risk management settings deployed on our systems.

6. Billing, Renewals & Cancellation Policy

• 6.1 Recurring Billing: All paid tiers (Standard ECN, HFT Pro, Institutional Ultra) are billed automatically on a recurring monthly or annual basis until an explicit cancellation request is submitted via the client billing portal.
• 6.2 7-Day Money-Back Guarantee: New subscribers to paid plans are eligible for a 100% refund of base plan fees if requested within 7 calendar days of first provisioning, provided network transfer volume has not exceeded 100 GB. Dedicated IP addresses and custom cross-connect setup fees are non-refundable.
• 6.3 Cryptocurrency Transactions: Payments completed via Bitcoin, Ethereum, or USDT are strictly non-refundable due to blockchain irreversibility and network fee dynamics. Refunds for crypto transactions are issued exclusively as account ledger credits.

7. Limitation of Liability

To the maximum extent permitted under applicable law, ForexVPS Infrastructure Ltd. shall not be liable for any indirect, punitive, incidental, special, or consequential damages, including loss of profits, lost capital, algorithmic misfires, or business interruption arising out of the use or inability to use our hosting services. Under all circumstances, our cumulative aggregate liability shall never exceed the total amount paid by the Subscriber to ForexVPS in the one (1) month immediately preceding the event giving rise to the claim.

8. Governing Law & Dispute Resolution

This Agreement shall be construed and governed in accordance with the substantive laws of Poland and the broader European Union commercial regulatory framework. Any legal dispute, controversy, or claim arising out of or relating to this contract shall be submitted to the competent commercial courts having jurisdiction over our registered corporate seat in Poland.

Legal & Compliance Desk

For questions regarding this Master Services Agreement or partner sponsorship verification:

Email: [email protected] • Desk: +44 20 7946 0912